For assistance outside of our opening hours, or in an emergency, call one of these 24 hour services:
Our Counselling and Psychological Service provides professional and confidential services free of charge to students of the University of Western Australia.
We recognise there is a range of personal and academic concerns which can have an impact upon your ability to study effectively. Our aim is to help you better manage these concerns and continue to succeed with your studies.
We offer a range of services to enhance student life at UWA:
Students enrolled at the Albany Centre can access counselling by phone from Albany or in person when visiting Perth.
UWA's Counselling and Psychological Services uses a triage system to ensure a services that is efficient, responsive and best suited to the needs of students.
All new clients will need to complete the triage process before their first appointment. If you have seen a counsellor at UWA in a previous year you will also need to complete the triage process.
A triage session will last about 20 mins and will cover a brief overview of your current situation and the issues you are facing. This will allow the triage counsellor to assess the urgency and complexity of your situation. At the end of the triage session the counsellor will either schedule you a counselling appointment or offer other suitable suggestions for services that would be helpful for you. Please not that if further counselling sessions are suggested, they may not be with the counsellor you say for the triage session.
If you wish to access our service, please come to Student Support Services Reception at the listed times below. You will be allocated the next available time and may have to wait or come back to attend your triage appointment. When you first come to reception you will be required to fill out a self-assessment form. This form must be completed prior to your triage appointment. Please arrive 15 minutes before your allocated triage appointment. If you are not present at your allocated triage time your appointment maybe give to another student. You will also be required to read and sign our confidentiality statement.
|Monday||9:00 AM - 10:00 AM||and||12:00 PM - 1:00PM|
|Tuesday||9:00 AM - 11:00 AM||and||1:30 PM - 2:30 PM|
|Wednesday||9:00 AM - 11:00 AM||and||1:30 PM - 2:30 PM|
|Thursday||9:00 AM - 11:00 AM||and||1:30 PM - 2:30 PM|
|Friday||9:00 AM - 11:00 AM||and||1:30 PM - 2:30 PM|
We can only accommodate three clients in each Monday session. Six clients can be accommodated on Tuesday to Friday morning sessions and three clients on Tuesday to Friday afternoons. If a session is full you will typically be asked to return for the next session. The earliest that a triage appointment time will be allocated to you is 30 mints prior to the start of the session.
If you wish to discuss an application for Special Consideration, please bring a completed Special Consideration form and documentation that can support your claim (for example, an eviction notice, medical certificate, death certificate, letter from work or statutory declaration).
Please note that special consideration cannot be supported during a triage session, but it will be considered as a factor when we are allocating your first appointment time or suggesting other services.
Please read UWA's policy on Special Consideration before requesting support for your application
We value your feedback and comments. Please let us know what you think.