Current Students
IS support
You can confirm that your PC is managed by IS by looking for a label bearing the letters ACSxxx, ADMxxx or ITSxxxxx on your computer (the x's denote a number). It will be in a highly visible position, usually on the front or top of the computer box.
If you have any problems with the performance of any of this equipment, contact the self-service Service Desk.
Student Help
- Students can lodge questions through askUWA
- You can also visit a subject library in-person
Where your IT support is managed locally – not by Information Services – you will need to contact your local IT Support Staff if you have any issues or need help.
Faculty of Science
- IT support for Faculty of Life and Physical Sciences students
- IT support for Faculty of Natural and Agricultural Sciences students
- IT support for staff
Faculty of Architecture, Landscape and Visual Arts
Faculty of Arts
The Business School
The School of Indigenous Studies also receives their IT support from the Business School.
Faculty of Education
Faculty of Engineering, Computing and Mathematics
Faculty of Law
Faculty of Medicine, Dentistry and Health Sciences
Back to topOther areas
General PC problems
Each department has a Local IT Expert, or LITE, who is the first port of call for users with IT problems.
LITES
- Financial Services
- Adam Ward (+61 8) 6488 1635. Support and training for systems such as PeopleSoft
- Human Resources
- Tong Wee (+61 8) 6488 7286 and Ashley Thomas (+61 8) 6488 7281. Support for systems such as ESS; support and training for Alesco
- Centre for Staff Development
- Kenneth Martin (+61 8) 6488 1503
- UniPrint
- Jeff Blenkins (+61 8) 6488 8795
Programs
- Callista
- Training and support is provided by the Callista Support team in SIMS
- Microsoft Office
- IS provides troubleshooting support, but does not offer any training. Such requests should be submitted to Organisational and Staff Development Services.
- Trim
- Training and or queries contact Archives and Records
University information
CRICOS Code: 00126G
