Current Students

Submit a complaint

respect logoThe University of Western Australia strongly supports the nationwide 'Respect. Now. Always.' campaign which highlights the determination of Australia's universities to ensure that our students and staff are safe from sexual assault and sexual harassment.  

More information can also be found on UWA's Respect. Now. Always. page.

For more information on external and on campus advice and support services please visit Student Safety.

Where possible and appropriate, a person should attempt to resolve their concerns directly with the respondent or with staff at the local-level prior to making a complaint to the Complaint Resolution Unit (CRU).

If you are unsure where to submit your complaint, please submit it to the CRU and we will refer it to the appropriate staff member or area of the University for resolution.

How to submit a complaint

1. Online form - this is our preferred method.

2. Print and submit the form below to us by email or post.

3. Telephone to (08)6488 7986 or (08)6488 8547 - we will require written confirmation of your complaint should you wish to proceed following your discussion with us.

After you have submitted a complaint

After you have submitted a complaint to the CRU, you should expect to receive the following:

  • an acknowledgement of receipt of your complaint and advice as to its eligibility within five (5) University working days
  • confirmation of the complaint matters that you have raised and a request for further information (as required)
  • information as to what approach and steps will be taken in an attempt to resolve your complaint, e.g.  a file review, an investigation, a recommendation to mediation
  • at the end of the process, advice as to whether your complaint was found to be justified, and in the event that it is, possible outcomes arising from that decision.